Our service only provides outpatient gender care between 09:00 to 17:00.
If you have an emergency
Please contact your GP or local healthcare/mental health provider if you need support that is not related to your gender care. If it is an emergency please dial 999 for and ask for the emergency service relevant to your needs or go to your nearest Accident and Emergency department and they will support you.
Getting help in an emergency
If you don’t feel you can keep yourself safe right now, seek immediate help:
- go to any Accident & Emergency (A&E) department (Find your nearest A&E)
- call 999 and ask for an ambulance to take you to A&E
- ask someone else to call 999 for you or take you to A&E
If you need urgent support but don’t want to go to A&E, you can:
- call Samaritans on freephone 116 123 – they are always open and are there to listen
- contact your GP surgery and ask for an emergency appointment
- contact NHS 111
- contact your local crisis team (CRHT), if you’re under their care
- If you’re under 19, you can also call 0800 1111 to talk to Childline. The number will not appear on your phone bill.
If you want to help someone else, see the page on the Mind website about how to help someone else seek help, including how to help someone else in an emergency.