GIC – limited service in view of the COVID-19 outbreak

The Gender Identity Clinic is running a limited service in view of the Covid-19 outbreak.

We will not be able to offer face to face appointments at the present time. If you currently have an appointment booked, a member of our appointments team will contact you to discuss if it is possible to carry out your appointment over the phone, or if necessary, to reschedule.

Unfortunately, we will not be able to sign off for Hormones or refer patients to Surgery over the phone, these appointment types will be rescheduled as a priority as soon as face to face appointments resume.

If you wish to cancel your upcoming appointment, you will not be penalised and you will be rescheduled as soon as normal clinical activities resume

We are also able to respond to your queries relating to referrals, appointments, hormones or any other queries, by emailing the clinic on the addresses below:

General Queries and patient advice and liaison service: PPALSGIC@Tavi-Port.nhs.uk

Referrals: Gic.administration@nhs.net

Appointment queries: Gic.apppointments@nhs.net

Hormone related queries: Gic.endo@nhs.net

We aim to respond to urgent enquiries and concerns as soon as we can.

We thank you for your patience and understanding during this period.

If you have any symptoms of fever or new continuous cough you should self-isolate for up to 14 days. Please visit the 111 online coronavirus service to find out what to do next.

If you are concerned you should call 111.

For further information visit the NHS coronavirus website: https://www.nhs.uk/conditions/coronavirus-covid-19/

We hope our patients remain safe following the guidelines above, and that you remain safe and healthy during this exceptionally uncertain time.