Waiting times

We have seen an unprecedented rise in referrals in the last year. The number of referrals has outstripped the number of available first appointments by a factor of 2 to 1. Our highest priority is the safety and well-being of the people we support in our service. We cannot currently give an estimation for how long a new referral will have to wait as this depends on many factors.

We are working with commissioners to address these issues and hope to be able to reverse this upward trend in waiting times as soon as possible.

As of 31 March 2019

Number of referrals received in March 2019: 283. A total of 261 referrals were received in March 2018 – a 8.43% increase.
Transcription of Letters: there is currently a backlog of up to 2 weeks for letters being sent from core clinic appointments.
Endocrinology: there is a backlog of 2-3 weeks for both administrative and clinical letters being sent.