Waiting times

We have seen an unprecedented rise in referrals in the last year. The number of referrals has outstripped the number of available first appointments by a factor of 2 to 1. Our highest priority is the safety and well-being of the people we support in our service. We cannot currently give an estimation for how long a new referral will have to wait as this depends on many factors.

We are working with commissioners to address these issues and hope to be able to reverse this upward trend in waiting times as soon as possible.

As of 30 April 2019

Number of referrals received in April 2019:​ 344. This is a 53% increase compared to April 2018, when 225 referrals were received.

Transcription of letters: there is currently a wait of up to 2 weeks for letters being sent from core clinic appointments.

Endocrine: there is currently a wait of 1-2 weeks for both admin and clinic letters being sent.

First appointments: referrals to this clinic made in August 2017 are currently being offered appointments. The date and time of each appointment will depend on the care pathway of each individual.