Waiting times

We have seen an unprecedented rise in referrals in the last year. The number of referrals has outstripped the number of available first appointments by a factor of 2 to 1. Our highest priority is the safety and well-being of the people we support in our service. We cannot currently give an estimation for how long a new referral will have to wait as this depends on many factors.

We are working with commissioners to address these issues and hope to be able to reverse this upward trend in waiting times as soon as possible.

As of 31 December 2018

Estimated number of referrals made in December 2018: 201
Transcription of letters: those from appointments from week commencing 26 November 2018 (7 weeks).
Endocrine: there is a backlog of 1-2 weeks for both Admin and Clinic letters being transcribed.
First appointments being booked: referrals to this clinic made in July 2017 are currently being offered appointments, the timing of which will be dependent on individual care pathways.